Store Policies
Welcome to A Girl and Her Horse! We’re so glad you’re here. Every piece of jewelry we offer is crafted with intention and a touch of western whimsy. Below you’ll find everything you need to know about our policies.
Shipping
- We offer free shipping on all U.S. orders—no minimum required.
- Orders are processed within 2–4 business days and shipped via USPS or UPS. Please allow 7 business days to get your order after shipping.
- We currently ship only within the United States.
Returns & Exchanges
- All sales are final. We do not accept returns or exchanges for change of mind, sizing issues, or preferences.
- However, if your item arrives damaged or broken, please contact us within 7 days of delivery with a photo and your order number—we’ll be happy to make it right with a replacement or refund.
- Please note that natural variations in handmade items are part of their charm and not considered defects.
Order Issues
If there’s a problem with your order (e.g., missing, incorrect, or damaged item), please reach out promptly so we can take care of it.
Contact
For questions or concerns, email us at agirlandherhorse.cowgirl@gmail.com. We typically respond within 1–2 business days.